Personal Data Protection Clarification Text

At  GoNext Mobility/fleet , we place great importance on the security and privacy of your personal data. This Personal Data Protection Clarification Text has been prepared in accordance with Article 10 of the  Personal Data Protection Law No. 6698  (hereinafter "PDPL") to inform you about the collection, processing, transfer of your personal data, and your rights under the PDPL. You can learn about the personal data collected, processed, and your rights through  https://gonextmobility.com/tr  or  https://www.gonextfleet.com  (hereinafter referred to as "the website").

1- Personal Data We Process

(Collected only when you fill out our form.)

• Identity and Corporate Identity Data : Name, surname, company name, trade name.

• Contact Information : Email address, mobile phone number, telephone number.

• Transaction Security Information : IP address, browser type, date, and time of visits.

• Marketing Information : Cookies may be used to collect information about your use of the website. For more information, please refer to our Cookie Policy.

2- Conditions, Collection Methods, and Legal Reasons for Processing Your Personal Data

GoNext Mobility/GoNext Fleet may request your personal data to provide better services. In accordance with Article 5 of the  Personal Data Protection Law , your personal data will be processed:

• For purposes that are related, limited, measured, accurate, and up-to-date when necessary.

• Based on legitimate, clear, and specific purposes, in compliance with the law and the rules of honesty.

• For the period required by relevant legislation or the purpose for which it is processed.

Your personal data may be collected, either fully or partially, automatically or through non-automatic methods, using magnetic, electronic, and/or physical media such as email, telephone, fax, courier/mail, contracts, and other communication tools.

The collected personal data will be processed according to the legal reasons stipulated in Article 5 of the  Personal Data Protection Law , such as:

• Processing is necessary for the establishment or execution of a contract.

• The processing is required to fulfill legal obligations.

• Processing is necessary for the establishment, exercise, or protection of a right.

3- Purposes of Processing Personal Data and Data Processing Process

If you request a product/service catalog, demo, free trial, or any information from us through the website, you will need to provide all or some of the data listed above. Your personal data will be processed according to the data processing conditions specified, and your personal data categories and the purposes of their processing are explained in detail below:

Within our company, access to your personal data is limited to employees who are authorized to perform their duties based on the purposes detailed above.

4- Transfer of Personal Data

Your personal data may only be transferred to third parties when legally required or to provide our services. With your explicit consent, your data may be transferred to our business partners and service providers located abroad for the purposes listed in the table above, ensuring that necessary security measures are taken. Data may be processed and stored, and transferred to foreign IT support servers, hosting, and infrastructure providers, such as  Microsoft Cloud Services , for archiving and storage purposes. The collected data may also be transferred to service providers located outside Turkey as per Microsoft's data policies, and to substructure providers for electronic environments such as programs and cloud computing.

In addition, cookies necessary for providing the website's content, optimizing performance, and understanding visitor profiles are used. Cookies are small data files stored on your device to improve your user experience. For more information about  Google Analytics , a web analysis service provided by  Google, Inc. , and for details on opting out of Google Analytics, visit:  https://www.google.com/intl/tr/policies/privacy/#infocollect .

5- Duration and Deletion of Personal Data

In compliance with  Personal Data Protection Law No. 6698 , your data will be deleted, destroyed, or anonymized when the purpose of data processing is no longer valid, the legal retention period ends, or the purpose cannot be fulfilled.

6- Your Rights Regarding Your Personal Data

In accordance with Article 11 of the Law, you have the following rights regarding your personal data:

• Learn whether personal data is processed or not.

• Request information if your personal data has been processed.

• Learn the purpose of processing and whether the data is used for the intended purpose.

• Know the third parties in Turkey or abroad to whom personal data is transferred.

• Request correction if personal data is incomplete or inaccurate.

• Request the deletion or destruction of personal data.

• Request notification of the correction, deletion, or destruction of personal data to third parties to whom the data was transferred.

• Object to a result that arises to your detriment through the exclusive analysis of your data via automated systems.

• Request compensation for any damages incurred as a result of unlawful processing of your personal data.

7- Contact Us

To confirm your identity, you can apply in person or through a notary with official documents, or by submitting a written application to our head office at  Feneryolu Mah. Bağdat Cad. No:137/15 Kadıköy/Istanbul . You can also send a written request to  info@gonextfleet.com  via the email address registered in your membership.

Applications made in person will be accepted following identity verification, and requests will be finalized as soon as possible, within a maximum of 30 days. If a written response is required, there will be no charge for up to 10 pages. If the response is provided on a CD, flash drive, or similar medium, the cost of the medium will be charged.

COOKIE POLICY  

1.  About   

This Cookie Policy explains how  gonextfleet.com  uses cookies to protect the privacy of its website visitors. It outlines the types of cookies used, their purposes, and how users can manage their cookie preferences. 

2. What Are Cookies?  

Cookies are small text files stored on your browser or device when you visit a website. They help websites function more efficiently, improve user experience, and remember your preferences to offer personalized services. 

3. Types of Cookies We Use  

We use the following types of cookies on our website: 

• Essential Cookies : These cookies are necessary for the proper functioning of our website. They enable core functionalities like logging in and filling out forms. 

• Performance Cookies : These cookies help us understand how visitors interact with our website. For example, they track which pages are visited most frequently. The information is collected anonymously and used to improve website performance. 

• Functionality Cookies : These cookies allow our website to remember the choices you make, such as your language preferences or region, to enhance your experience. 

• Targeting/Advertising Cookies : These cookies are used to deliver more relevant content and advertisements. We may use them to track your browsing habits on our site and show you targeted ads based on your interests. 

4. Purpose of Using Cookies  

We use cookies for the following purposes: 

• To improve the performance and functionality of our website, 

• To enhance user experience and personalize the site, 

• To anonymously analyze website traffic and generate statistical reports, 

• To serve targeted ads and provide content relevant to your preferences. 

5. Use of Google Analytics  

We use  Google Analytics  to analyze and improve the performance of our website. Google Analytics collects information via cookies to help us understand how visitors use our site, such as the time spent on pages, the most visited pages, and the frequency of visits. The data collected is processed anonymously and cannot be used to personally identify you. 

The data collected through  Google Analytics  is used to optimize our website and improve user experience. For more information about how Google handles your data, you can refer to Google's Privacy Policy. 

You can opt out of Google Analytics cookies by installing the Google Analytics Opt-out Browser Add-on. 

6. Third-Party Cookies  

Our website may include cookies set by third-party service providers. These third parties may include companies that provide advertising or analytics services. For more information about how these third parties use cookies, please refer to their respective privacy and cookie policies. 

7. Managing Your Cookie Preferences  

You can control or disable cookies through your browser settings. Most browsers offer options to accept or reject cookies. However, disabling cookies may limit your access to certain features of our website, and some parts of the site may not function properly. 

You can manage cookies in your browser by following these links: 

• Google Chrome 

• Mozilla Firefox  

• Safari  

• Microsoft Edge  

8. Changes to This Cookie Policy  

We may update this cookie policy from time to time. Any changes will be posted on this page. We encourage you to check this page regularly to stay informed of any updates. 

9. Contact Us  

If you have any questions about our cookie policy or would like to make a request regarding cookies, please contact us via the following details: 

Gonextfleet.com  
Email:  
Address:  
Phone:  

Terms of Use  

1. Acceptance of Terms  

By accessing, browsing, or using this  GoNextFleet.com  ("Website"), you agree to be bound by these  Terms of Use  ("Terms"). If you do not agree with these Terms, please do not use this Website. These Terms govern your use of our services, products, and any interaction with GoNext Fleet ("Company"). 

2. Modification of Terms  

GoNext Fleet reserves the right to modify or update these Terms at any time without prior notice. Any changes will be effective upon posting on this Website. It is your responsibility to review these Terms periodically. Continued use of the Website after modifications signifies your acceptance of the updated Terms. 

3. Use of the Website  

You agree to use the Website solely for lawful purposes and in accordance with these Terms. You are responsible for complying with all applicable local, national, and international laws and regulations regarding your use of the Website. You agree not to: 

• Use the Website in any manner that could damage, disable, overburden, or impair any GoNext Fleet server or network. 

• Attempt to gain unauthorized access to any part of the Website, other accounts, computer systems, or networks connected to the Website. 

• Use any robot, spider, or other automatic device or manual process to monitor or copy any content from the Website without prior written permission. 

4. Intellectual Property Rights  

All content on this Website, including but not limited to text, graphics, logos, images, software, and audio, is the property of GoNext Fleet or its licensors and is protected by international copyright and trademark laws. You may not reproduce, distribute, display, or create derivative works from any of the content without the express written permission of GoNext Fleet. Any unauthorized use may result in legal action. 

5. User Content  

You may have the opportunity to post or submit content, such as comments, feedback, or other information to the Website. By submitting such content, you grant GoNext Fleet the right to use, copy, and distribute that content as necessary. 

6. Disclaimer of Liability  

GoNext Fleet does not guarantee that the Website will be uninterrupted, reliable, or error-free. No warranty is made regarding the accuracy or timeliness of the information or content provided on the Website. GoNext Fleet shall not be liable for any damages arising from your use of the Website. 

7. Contact Information  

If you have any questions regarding these Terms, please contact us at  info@gonextfleet.com.  

GARENTA ULAŞIM ÇÖZÜMLERİ A.Ş

PRIVACY NOTICE ON THE PROTECTION AND PROCESSING OF CUSTOMER PERSONAL DATA

1. DATA CONTROLLER

Pursuant to the Law No. 6698 on the Protection of Personal Data (‘Law’), your personal data will be processed by Garenta Ulaşım Çözümleri Anonim Şirketi as the data controller and the Renter, party to the General Terms and Conditions of this Motorised Land Transport Vehicle Rental Contract, whose trade name is specified at the beginning of the contract (‘Company’), within the scope described below.

The real person whose personal data is processed within the scope of the General Conditions of the Motorized Land Transport Vehicle Hire Agreement (“Agreement”) is the Data Subject.

Detailed information on the purposes of processing your personal data by the Company is available in the Garenta Ulaşım Çözümleri Anonim Şirketi Personal Data Protection and Processing Policy, which can be accessed at https://www.garenta.com.tr/en/personal-data-protection-policy/.

2. PURPOSES AND LEGAL GROUNDS FOR PROCESSING PERSONAL DATA

Your collected personal data may be processed within the scope of the data processing conditions and purposes set out in Articles 5 and 6 of the Law based on the following purposes (“Purposes”) and legal grounds.

Based on the legal grounds that processing of personal data of the parties of a contract is necessary, provided that it is directly related to the establishment or performance of the contract;

• Your identity, contact, financial and customer transaction data for the purpose of updating customer data,

• Your identity, contact, financial and customer transaction data for the purpose of opening rental records in the system and performing invoicing activities related to the rental,

• Your identity, contact, financial and customer transaction data for the purpose of providing post-rental support services,

• Your identity, contact, financial, customer transaction and transaction security data in order to provide our services through the Website, 

• Your identity, contact, financial, customer transaction and transaction security data in order to perform membership creation and closure transactions.

Based on the legal ground that it is expressly provided by the laws and is necessary for fulfilment of the legal obligation to which the data controller is subject;

• Your identity, contact, financial, customer transaction, transaction security and request/complaint data in order to fulfil the requests of official authorities,  

• Your identity, contact, financial, customer transaction, transaction security and request/complaint data in order to provide information to the authorized institutions arising from the legislation,  

• Your identity, contact, financial, customer transaction, transaction security and request/complaint data in order to ensure compliance with the retention obligations stipulated in the legislation,  

• Your identity, contact, financial, customer transaction, transaction security and request/complaint data in order to respond to the data subject applications in accordance with the legislation and to carry out the necessary transactions.

Based on the legal ground that processing of data is necessary for the legitimate interests pursued by the data controller, provided that this processing shall not violate the fundamental rights and freedoms of the data subject;

• Your identity, contact, financial and customer transaction data for the purpose of conducting customer relations, 

• Your identity, contact, financial and customer transaction data for the purpose of tracking financial transactions,

• Your identity, contact, financial, customer transaction and transaction security data for the purpose of carrying out the necessary work by our business units and carrying out the relevant business processes in order to benefit the data subjects from the products and services offered by our Company, including the rental and marketing activities of our products and services,

• Your identity, contact, financial and customer transaction data in order to carry out the necessary work by our relevant business units for the realization of the commercial activities carried out by our Company and to carry out the related business processes,

• Your identity, contact, finance, customer transaction and transaction security data in order to ensure the legal, technical and commercial-business security of our Company and the data subjects who have a business relationship with our Company, 

• Your identity, contact, finance, customer transaction and transaction security data in order to determine and implement our Company's commercial and business strategies,

• Your identity, contact and location data for the purpose of location tracking, provided that the vehicle tracking system is available,

• Your identity, contact and customer transaction data for the purpose of planning organization and event processes,

• Your identity, contact, customer transaction and transaction security data in order to carry out the necessary work to improve the services offered by our Company,

• Your identity, contact, customer transaction, transaction security and request and complaint data for the purpose of managing requests and complaints.

Based on the legal grounds, data processing is necessary for the establishment, exercise or protection of any right; 

• Your identity, contact, customer transaction and request/complaint data in order to receive, evaluate and finalize your requests and complaints,

• If applicable, your identity, contact, customer transaction and request/complaint data in order to carry out processes for the resolution of disputes and lawsuits.

Based on the legal grounds that it is mandatory for the fulfilment of legal obligations in the fields of employment, occupational health and safety, social security, social services and social assistance;

• Processing your health data through your disability data obtained for the purpose of allocating the vehicle suitable for your needs in case you have a request in this direction.

Based on your explicit consent; 

• Carrying out the marketing processes of our Company's products and services of your identity, contact, customer transaction, finance and marketing data, recommending and promoting the products and services offered by our Company, including profiling and analysis activities, to the data subjects by customizing them according to the tastes, usage habits and needs of the data subjects,

• Sending electronic commercial messages such as advertisements, promotions, etc. to your contact data shared through the preferred communication channel within the scope of your communication consent and processing your identity and contact data for this purpose.

3. RECIPIENT PARTIES AND PURPOSES FOR TRANSFERRING PERSONAL DATA 

Your personal data may be transferred, in accordance with the general principles set forth in the Law and within the conditions for the transfer of personal data specified in Articles 8 and 9 of the Law, and limited to the above-mentioned Purposes, within the scope of our legitimate interests, to the Company's business partners (such as the business partner providing call center services, the business partner providing roadside assistance services in case the vehicle receives roadside assistance, the business partner conducting satisfaction surveys, business partners providing software and information technology services, third parties providing services for the Company's marketing and customer relationship management activities, and other business partners from whom services may be obtained within the scope of the process), Anadolu Group Companies, the Company's shareholders and affiliates, the Company's authorized dealers who have entered into an authorized dealership agreement with the Company, within the scope of expressly provided by the laws and is necessary for fulfilment of the legal obligation, to public institutions and organizations explicitly authorized by law and administrative authorities, the General Directorate of Security, persons and organizations permitted by the applicable legislation, within the scope of standard contractual clauses published by the Personal Data Protection Board, to our business partners and suppliers whose servers are located abroad and, based on your explicit consent, to parties providing services for communication and promotional activities.

4. METHOD FOR THE COLLECTION OF PERSONAL DATA 

Your personal data may be obtained by the Company within the scope of the Purposes listed above and in whole or in part by automatic means or by non-automatic methods provided that they are part of the data recording system. Accordingly, it may be collected in physical environment through the conclusion of the Agreement and printed forms and in electronic environment through internet, e-mail, online form, SMS verification code, voice recording system.

5.  DATA SUBJECT’S RIGHTS SPECIFIED UNDER ARTICLE 11 OF THE LAW

We hereby declare that as personal data subjects, you are entitled to the following rights, set forth under Article 11 of the Law: 

• To learn whether your personal data are being processed, 

• To request information if your personal data have been processed, 

• To learn the purpose of the processing of your personal data and whether they have been used accordingly, 

• To learn which third parties domestic or abroad your personal data has been transferred to, 

• To request rectification in case your personal data has been processed incompletely or inaccurately and to demand the operations in this regard be reported to third parties your personal data has been transferred to, 

• To demand the erasure or destruction of your personal data in the event that the reasons for the processing no longer exist even though it was processed in accordance with the Law and other relevant provisions and to demand the operations in this regard be reported to third parties your personal data has been transferred to, 

• To object to negative consequences to you that are concluded, as a result of analysis of the processed personal data through solely automatic systems, 

• To demand compensation for the damages that you have suffered as a result of an unlawful processing of your personal data.

You can submit your applications for your rights listed above to the Company by filling out the Garenta Ulaşım Çözümleri Anonim Şirketi Data Subject Application Form available at http://images.garenta.com.tr/Garenta-Veri-Sahibi-Basvuru-Formu.pdf. Depending on the nature of your request, your applications will be finalized free of charge as soon as possible and within thirty days at the latest; however, if the transaction requires an additional cost, you may be charged a fee according to the tariff to be determined by the Personal Data Protection Board.